Platform solutions connecting vendors, customers, and sales agencies
InStock specializes in creating B2B and B2C digital platform solutions for plumbing, lighting, flooring and hardware showrooms. Our services extend to HVAC, building materials, and other industrial supplies. We're dedicated to enhancing how you display your products, ensuring a smooth customer journey through CRM integration, user-friendly customer portals, efficient product management, and reliable order tracking and fulfillment systems.
Features and Solutions
From API integrations to powerful customer portals - InStock has it all
Customer Portal
InStock enhances buyer-seller communication by centralizing order information in an AI tool, giving customers full control over their orders without relying on the seller's systems. Both parties can communicate, edit orders or see status.
E-Commerce
InStock provides a flexible e-commerce platform for B2B/B2C plumbing and hardware suppliers, featuring customization options to display products, connect with leads and customers, and ensure a product sourcing and shopping experience.
Product Information Management (PIM)
Creating a central system for product details like descriptions, images, prices, and specs ensures everyone has up-to-date and accurate information, improving efficiency and quality across different channels.
Products Digital Assets
Organize and secure digital product files like documents and media in InStock cloud storage for consistent information and controlled access by assigned users.
Messaging and communications
The new B2B Messenger Center will streamline communication for buyers and sellers, by effortlessly send messages through a straightforward portal directly to the vendor's inbox. This feature retains the detailed format of emails while offering the speed and convenience of texting.
Fixtures display
Each product in the showroom is paired with a QR-coded card. The cards are customizable and can show any information needed. Scanning these cards provides customers and reps instant access to product details, making it easy to add items to a quote or order through the InStock system.